CAAGe Focus
Dating Sites - reporting problems
Having raised the role of dating sites in grooming - groomers using them to find their targets - we strongly believe you should report to the dating site with concerns.
We are currently working our way through these sites, and welcome any feedback or support researching!
On this page:
How to contact each dating site (work in progress)
The Match Group Safety Project
Cupid Media (know how your data is being used)
TheDatingNetwork.com (know how your data is being used)
The CAAGe dating site project: where to report issues on each dating site (UK), and safety notes
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Badoo
We were totally surprised and delighted to find that Baddo are taking, or appear to be taking users’ safety seriously.
The site has both information on staying safe and on where to report inappropriate ontact/behaviours: Badoo Safety Centre
______________________________
Ownership: Bumble.
Member of the ODDA? No
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Bumble
Bumble can only be contacted through their system - there is no telephone number to call
In the bowels of the site, there is a link to complain about other users’ behaviours: Complaints
Ownership: Publicly traded.
(Badoo, Fruitz, and Official are part of the same group)
Member of the ODDA? No
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Christian Connection Dating
Christian Connection Dating operates in the UK, Australia, New Zealand, USA, Canada, Singapore and Hong Kong.
This is a link to their safety information: https://www.christianconnection.com/safety
Report behaviour here: https://help.christianconnection.com/help/what-happens-when-i-report-someone
Christian Connection on TrustPilot
Ownership: Widernet
(Ivory Towers is part of the same group)
Member of the ODDA: Yes (verified) Christian Connection claims to be a founding member
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Date My Age
To research - App only
In the meantime:
General comments or questions:support@DateMyAge.com
Customer support number+1 800 291-5025
Ownership: Social Discovery Group
(CupidMedia [see below], Dating.com, DilMil and Kiseki dating apps also belong to the same group)
Membership of ODDA: No
(CupidMedia is not a member either)
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eHarmony
To research. Meanwhile:
Contact email: support@eharmony.co.uk
Report suspicious profiles: https://support.eharmony.com/app/answers/detail/a_id/140/p/4/c/31/baseurl/www.eharmony.co.uk/baseprotocol/http
Member of the ODDA: no
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Elite Singles
How to report a concern: https://support.elitesingles.co.uk/hc/en-gb/articles/115001452009-How-do-I-report-a-concern
Contact email: support@elitesingles.co.uk
Member of the ODDA: no
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Facebook Dating
Member of the ODDA: no
Further contact information being sought.
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Happn (app)
To research
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HER (App)
For LGBTQ+ women and non-binary people.
HER claims to “have a world-class Trust and Safety team, including moderators who ensure everyone on HER is treated with respect. On top of this, users are verified and authenticated on the app by connecting their profiles with existing social media accounts.”
However, when we asked about reporting, we were sent the following.
“Hi,
Thank you for contacting HER.
Please note that any support requests or safety concerns related to the HER app must be submitted directly through the HER app itself. Support sections accessed via external links, such as the one you provided, may be unavailable or restricted. [Our volunteer was reporting the broken reporting link and trying to find the accurate one to share here.]
To proceed, please open the HER app and navigate to the support or help section to submit your request or report any issue.
Let me know if you need further assistance.
Best regards,
HER Customer Care”A further email made clear that their support is bot driven. Helpful? Not!
Their official bumf from website:Blocking and reporting (includes how to report on app)
Email address: support@weareher.com.
Member of the ODDA: no
HER was acquired by Match Group in May 2025
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Hinge
To research
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Inner Circle
To research
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Ivory Towers
To research
Ownership: Widernet
(Christian Connection Dating is part of the same group.)
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JDate
To research
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Match.com
To research
Meanwhile, see Match Group Safety Project below.
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Meet My Age
This website appears to be a scam site!
Trading off the success of DateMyAge, and with Google Ads that appear when searching for DateMyAge, profiles are AI, which they deny and their responses to complaining customers are also met by an intransigent AI bot. We are aware of them telling people that their Paypal payments haven’t gone through and requesting a second payment.
Contact details:
TrustPilot:
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Muddy Matches
To research
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Muzz
To research
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OK Cupid
To research
Meanwhile, see Match Group Safety Project below.
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Our Time
To research
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Parship
To research
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Plenty of Fish (PoF)
To research
Meanwhile, see Match Group Safety Project below.
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Silver Singles
To research
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Squirt
to research
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Thursday
To research
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Tinder
To research
Meanwhile, see Match Group Safety Project below.
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Zoosk
To research
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Magazine and newspaper dating sites
There are numerous magazine and newspaper dating sites. Many are run by other companies. CAAGe will start looking at these once we have the information above
Keep an eye out for
*
Keep an eye out for *
Match Group Safety Project
The Match Group accounted for more than 56% of total dating app downloads in 2022/3. Its online dating sites include popular sites for the UK Tinder, Plenty of Fish, OkCupid and Match.com.
The Match Group Safety project comes hot on the heels of safety concerns raised around monitoring.
(Other sites in the group include Archer, Asian People Meet, Azar, Baby Boomer People Meet, Black People Meet2, Black Christian People Meet, Black Professional People Meet, BLK, Catholic People Meet, Chinese People Meet, Chispa, Delightful, Democratic People Meet, Divorced People Meet, Even, GenX People Meet, Hakuna, Hinge, India Match, Interracial People Meet, Italian People Meet, J People Meet, Latino People Meet, LDS Planet, Little People Meet, Loveandseek, Marriage Minded People Meet, Meetic, Ourtime, Pairs, Peoplemeet, Petpeoplemeet, Republican People Meet, Salams, Senior Black People Meet, Ship, Single People Meet, Stir, The League, Upward, Yuzu and Veggie People Meet.)
These sites are all subject to a safety initiative, The Match Group Safety Project.
We do not at present know if data is shared across these sites.
Cupid Media sites.
Know how your data is being used
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About Cupid Media
Cupid Media synicates member’s data across its sites. If you register on one site, you could find yourself on other sites.
This is fine if you know what you’re signing up for.
However, we also believe this could be very traumatising. Say you are a single mother protecting your children by only using single dating sites: you could find yourself also on a site for dating redheads if you’re a redhead, a ‘uniform dating’ type site if you’re in a profession that wears one etc.
Their view is that they get you the dates. Ours is that they should ask your explicit permission to share this data across sites before doing so - terms and conditions are not enough.
It is down to each synidicated site to decide on their own monitoring policies and Cupid Media takes no responsibility for them.
If a site has a name containing the word ‘Cupid’, it is worth checking whether it is part of the Cupid Media Group, and whether you are happy for your profile to be shared. (For many this is a bonus as it will give you access to more sites, and this may suit you.)
Contact for Cupid Media https://www.cupidmedia.com/contact/
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Cupid Media dating sites
AfroIntroductions
AsianDating
BBWCupid
BlackCupid
BrazilCupid
CambodianCupid
CaribbeanCupid
ChinaLoveCupid
ChristianCupid (see notes)
ColombianCupid
DominicanCupid
FilipinoCupid
GayCupid
HongKongCupid
IndianCupid
IndonesianCupid
InternationalCupid
InterracialCupid
JapanCupid
KenyanCupid
KoreanCupid
LatinAmericanCupid
MalaysianCupid
MexicanCupid
MilitaryCupid
Muslima
PinkCupid
RussianCupid
SingaporeLoveLinks
SouthAfricanCupid
ThaiCupid.com
UkraineDate
VietnamCupid
Sites no longer active:
AussieCupid
IranianSinglesConnection
SingleParentLove
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Christian Cupid
Owned by Ecom Holdings Pty Ltd (Australia) this site is licensed by Cupid Media and its terms and conditions are those of the parent company. The only safty suggestions on the parent site go to a broken link, and no contact details are available without registering.
Fake profiles are possible and we have been told that there is a report function. (more information to follow when available)
Reviews:
Venntro Media Group, also trading as ‘Global Personals’ and ‘White Label Dating’: gone, but the lesson lingers on
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Venntro investigated by the CMA
The CMA - Competition and Markets Authority) looked into this revenue model and found it wanting!!
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Lessons for other sites .- the law as it applies to dating sites
As consumers it pays to be aware of what dating site providers are now expected to adhere to.
Hands off our data! Keep us safe!
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But they will probably be back
Venntro Media Group worked on a similar basis to the models above.
The CEos letter apologised to all of the people whose money it had lost, but not to the people whose lives it had messed around with by using their data in unexpected ways.
Predictably, despite having brought down the daing platform (how hard would it have been to get consent from people?) he has gone on to bigger and better things.
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Chapter 2
A large part of Venntro Media Technology (MI4) was bought by Chapter 2 Dating, a site which is said to be aimed at widows and widowers in some places, for the over 50s in others.
Other sites under the same ownership include Soberlove and Widows Fire
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Gaydar....
Steve Pammenter was co-founder of Venntro Media Group. According to Global Dating Insights, he acquired the technology from the platform and placed it in the hands of Chapter 2.
His dating ventures include LGBTQ+ brand Gaydar, and GaydarGirls.
The Dating Network (TheDatingNetwork.com)
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The Dating Network: know how your data is being used
The Dating Network works in the same way as Cupid Media, above, reusing data from dating profiles across numerous sites
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The Naked Dating Site
The Naked Dating Site is part of the Dating Network - sign up for one and your profile may be shared with the others including Single Naked Dating,Single Naked Men, Single Naked Gay Men, Single Naked Women, Single Naked Lesbian Women and Single Naked Couples.
The company doesn’t offer any specific aid to anyone unhappy about a contact, and this has to raise a concern about people’s intimate pictures being shared without their consent.
There is an age disclaimer on the site, but nowhere to raise any concerns.
Can you help?
We are looking for a volunteer to help us
research the above dating sites’ public profiles to see which have safeguarding policies
where this isn’t available, to contact contact the dating sites to ascertain what someone should do if they meet someone who grooms or otherwise abuses people they meet.
Every bit helps - just one per reader would help get us over the finish line/completed quickly!!