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The CAAGe ‘How to’ series

Finding legal support for victims of Adult Grooming

People working at a desk with laptops, papers, and pens, discussing a project.

On this page:

  • Who can offer legal support in the UK

  • Solicitors: what is a solicitor, and how are they regulated

  • Barristers: what is a barrister and who regulates them

  • Other legal professionals

  • Sources of support

  • Coming soon

Who can offer legal support (UK)?

A lawyer is anyone who can give legal advice: solicitors, barristers, and legal executives.

The differences are explained below.

Solicitors

What is a Solicitor

A solicitor is a qualified legal professional who provides specialist legal advice on different areas of law and is responsible for representing and defending a client's legal interest.

Traditionally solicitors only represent clients in the magistrates' court but they can now qualify to o (like barristers) represent clients in the Crown Court and appeal courts. These solicitors are known as HCAs (Higher Court Advocates).

There are various regulatory bodies concerned specifically with the regulation of solicitors’ practices:

Legal Services Board (LSB)

The LSB’s role is:

  • regulation of approved regulators and the Solicitors Disciplinary Tribunal

  • oversight of the Office for Legal Complaints (which is responsible for administering the Legal Ombudsman scheme)

  • making recommendations to amend the list of reserved legal activities

  • setting up voluntary arrangements to improve standards (if required)

Law Society/Solicitors Regulation Authority (SRA)

The Solicitors Regulation Authority (SRA) regulates solicitors in England and Wales. It is meant to represent the public. Although the SRA was formed as a Board of The Law Society, it is an independent body. Although it is not representative of, or responsive to, the profession, and is headed by non-lawyers, we have rarely seen them uphold or take seriously a complaint about solicitors practise that is not financially based.

Solicitors Disciplinary Tribunal (SDT)

The Tribunal adjudicates upon alleged breaches of the rules and regulations applicable to solicitors and their firms, including those of the SRA, and are designed to protect the public, including consumers of legal services. They aim to maintain the public's confidence in the reputation of the solicitors' profession for honesty, probity, trustworthiness, independence and integrity.

It can also adjudicate upon the alleged misconduct of registered foreign lawyers and persons employed by solicitors.  It also reviews applications by former solicitors for restoration to ‘the Roll’* and by indefinitely suspended solicitors for determination of suspension. *Before joining the Law Society, solicitors must apply to be registered with the Solicitors Regulation Authority (SRA). This register is known as the Roll of Solicitors in England and Wales. 

The Tribunal is independent of the Law Society and the Solicitors Regulation Authority, which instigates the majority of the cases dealt with by the Tribunal.  The remaining cases are commenced by members of the public.  The Tribunal's decisions are subject to a right of appeal to the High Court.

Legal Services Consumer Panel

The Legal Services Consumer Panel provides independent advice to the Legal Services Board about the interests of legal services consumers. The panel does not provide legal advice or respond to individual complaints about the legal services received.

The Legal Ombudsman

The Legal Ombudsman deals with complaints about regulated providers of legal services.

The Office for Legal Complaints (OLC) is the board of the Legal Ombudsman, the free service that investigates complaints about lawyers in England and Wales.

Barristers

Who regulates solicitors?

There are various regulatory bodies concerned specifically with the regulation of solicitors’ practices. These are the:

Legal Services Board (LSB)

The LSB’s role is:

  • regulation of approved regulators and the Solicitors Disciplinary Tribunal

  • oversight of the Office for Legal Complaints (which is responsible for administering the Legal Ombudsman scheme)

  • making recommendations to amend the list of reserved legal activities

  • setting up voluntary arrangements to improve standards (if required)

Law Society/Solicitors Regulation Authority (SRA)

The Solicitors Regulation Authority (SRA) regulates solicitors in England and Wales. It is meant to represent the public. Although the SRA was formed as a Board of The Law Society, it is an independent body. Although it is not representative of, or responsive to, the profession, and is headed by non-lawyers, we have rarely seen them uphold or take seriously a complaint about solicitors practise that is not financially based.

Solicitors Disciplinary Tribunal (SDT)

The Tribunal adjudicates upon alleged breaches of the rules and regulations applicable to solicitors and their firms, including those of the SRA, and are designed to protect the public, including consumers of legal services. They aim to maintain the public's confidence in the reputation of the solicitors' profession for honesty, probity, trustworthiness, independence and integrity.

It can also adjudicate upon the alleged misconduct of registered foreign lawyers and persons employed by solicitors.  It also reviews applications by former solicitors for restoration to ‘the Roll’* and by indefinitely suspended solicitors for determination of suspension. *Before joining the Law Society, solicitors must apply to be registered with the Solicitors Regulation Authority (SRA). This register is known as the Roll of Solicitors in England and Wales. 

The Tribunal is independent of the Law Society and the Solicitors Regulation Authority, which instigates the majority of the cases dealt with by the Tribunal.  The remaining cases are commenced by members of the public.  The Tribunal's decisions are subject to a right of appeal to the High Court.

Legal Services Consumer Panel

The Legal Services Consumer Panel provides independent advice to the Legal Services Board about the interests of legal services consumers. The panel does not provide legal advice or respond to individual complaints about the legal services received.

The Legal Ombudsman

The Legal Ombudsman deals with complaints about regulated providers of legal services.

The Office for Legal Complaints (OLC) is the board of the Legal Ombudsman, the free service that investigates complaints about lawyers in England and Wales.

Barristers and Advocates (Scottish equivalent)

A barrister specialises in courtroom advocacy and provides legal advice. Barristers advocate, represent and defend clients at all levels of court, and at tribunals. They work independently and are trained to provide an objective assessment of any case. They are qualified to represent clients in the following courts:

  • The Crown Court

  • The High Court

  • The Court of Appeal

  • The Supreme Court

Once qualified, barristers are ‘called to the Bar’ undertake additional training to earn the right to appear and argue on someone’s behalf in a court.

The main difference to a solicitor is that a barrister defends people in Court, while a solicitor generally does the legal work outside Court. However, there are some exceptions, including a Solicitor Advocate.

In Scotland there are no barristers - the equivalent is an advocate.

Who regulates Barristers?

The Bar Standards Board (BSB) sets standards of behaviour expected from barristers. It can take action where it needs to if those standards aren’t being met.

Who regulates Advocates?

The Faculty of Advocates is the governing body. It operates in a similar manner to the SRA, representing the industry.

How to Brief a Barrister
Scotland: Find an Advocate
Check a Barrister is Licensed
How to complain about an Advocate
Scotland: Advocates Professional Standards (pdf)
Report a concern about a Barrister

OTHER LEGAL PROFESSIONAL ROLES

  • Books

    What is a 'paralegal'?

    A paralegal has knowledge of the law but is not yet qualified.

    See the lawyerportal.com explanation: What is a Paralegal?

  • Woman executive

    What is a legal executive?

    A legal executive is type of lawyer, but without as many ways of representing people as Solicitors and Barristers.

    Read more: allaboutlaw.co.uk: What is a Legal Executive.

  • Statue of Lady Justice with a blindfold, holding a balance scale in her left hand, made of metal with a dark finish.

    What to expect from the justice system

    A guide created by the Victims Commissioner in Britain: What to expect

    The guide covers:

    Reporting a crime

    Charging and bail

    Before the trial

    The trial

    After the trial

    Parole

    Claiming compensation

    Restorative justice

    How to complain

  • Galop report cover

    Navigating the Criminal Justice System & Support Services for LGBT+ Survivors

    There can be specific issues faced by the LGBT+ community.

    This has been highlighted in a report by Galop.

    The report offers suggestions of where to get help at the end, and for many, whilst it sometimes makes uncomfortable reading, it will validate their own experiences.

    Navigating the Criminal Justice System & Support Services as an LGBT+ Survivor of Sexual Violence

  • Friendly professional woman SPMF

    McKenzie Friends

    Going to court can be made easier by using a regulated lawyer such as a solicitor., but not everyone can offord a lawyer.

    If you represent yourself in court, McKenzie Friends can encourage and help you in court.

    They are not regulated, but membership of SPMF (below) means they must adhere to a professional code of conduct.

    Legal Choices information on McKenzie friends

    Society of Professional McKenzie Friends

Sources of Legal Support

  • Going to court without a solicitor or barrister.

    A CAB guide

  • The Citizens Advice Bureau can help with sound legal advice, free of charge.

  • The Law Society has a ‘Find a Solicitor’ service.

  • The Law Society of Northern Ireland has a ‘Find a Solicitor’ service

  • The Law Society of Scotland holds contact details of law firms throughout Scotland regulated by the Law Society of Scotland.

  • LAW CENTRE NI - for legal advice

    Belfast Office, Tel: 028 9024 4401

    Email: admin@lawcentreni.org

    Law Centre NI offers free, independent and specialist legal advice, casework and representation in the areas of social security, employment and immigration.

    This is particularly important for anyone subjected to trafficking or modern day slavery.

  • UK Legal Aid is very limited, but you can check to see if you qualify below. The links go through government sites:

  • This is the government site to help you find a Legal Aid Advisor in England and Wales

    Find a Legal Aid Advisor or Family Mediator

  • Legal Choices offers independent, factual information about legal issues and legal advisers

  • Help and advice about paying for legal support from Legal Choices

  • A McKenzie friend may be able to help you navigate the court system. They are sometimes paid, and are not a replacement for legal representation

    Directory

  • The Action Fraud National Economic Crime Victim Care Unit (AF-NECVCU) is a team of specialist advocates working within the City of London Police that supports people who have fallen victim to fraud and cybercrime, with the aim being to make them feel safer and reduce the possibility of them becoming a repeat victim. They can advise on the recovery of losses

    NECVCU

  • Support Through Court is a charity supporting people who face civil and family court actions alone so they can represent ythemselves.

    How and where they help

  • Victims of sex trafficking, online child sexual exploitation, or image-based sexual abuse who want information about possible legal assistance options can apply here:

    https://traffickinghub.com/#victim

  • Victim Support can help you define whether a crime has been committed: What is a Crime?

Coming soon:

  • More sources of support

  • Criminal versus civil law

  • Outline of relevant laws